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IT Incident Investigation
Intro & Value Proposition
When a security incident strikes, every second counts. Indus Logix’s IT Incident Investigation service is built to provide rapid, structured, and intelligence-driven responses to potential breaches or cyberattacks. Our forensic experts help organizations identify the root cause, understand the extent of impact, and contain the threat before it escalates.
We combine deep investigative expertise with advanced detection tools to trace attacker behavior, recover compromised systems, and preserve digital evidence for legal, regulatory, and recovery purposes. With Indus Logix, you’re not just reacting to an incident—you’re learning from it and strengthening your future resilience.
Why It Matters :
Unmanaged IT incidents can result in massive data losses, operational downtime, legal liabilities, and reputational damage. Without a thorough investigation, organizations risk repeating the same mistakes or misjudging the threat landscape. A swift and structured response ensures damage is minimized, evidence is preserved, and long-term risk is reduced. It’s not just about fixing a breach—it’s about understanding and evolving from it.
What We Do / Key Areas
Incident Triage & Containment:
Rapid diagnosis of the issue to stop the attack and prevent further spread.
Root Cause Analysis:
Identifying how the breach happened and what vulnerabilities were exploited.
Log & Artifact Review:
Deep analysis of logs, network traffic, and system artifacts to trace attacker actions.
Data Breach Impact Assessment:
Determining what was compromised, when, and to what extent.
Digital Evidence Preservation:
Collecting and preserving digital data for legal, compliance, or HR actions.
Internal Threat Assessment:
Investigation of insider threats or employee misuse leading to the incident.
Compliance Reporting:
Providing documentation for regulatory requirements (e.g., GDPR, HIPAA, RBI).
Remediation & Recovery Guidance:
Helping restore systems securely and implementing lessons learned.
Why Indus Logix?
Specialized Forensic Expertise
Our team includes certified digital investigators with real-world breach experience.
24/7 Response Capabilities
We’re always ready to respond, no matter when or where the incident occurs.
Business-Centric Analysis
We provide actionable insights—not just technical findings—so leadership can make informed decisions fast.
Real-World Impact
Success in Action 1:
Ransomware Attack on Logistics Firm
A mid-sized logistics company suffered a ransomware attack that encrypted critical client and shipment data. Indus Logix was engaged within hours. We identified the attack vector—an unpatched remote desktop server—and contained the threat. Our team recovered systems using clean backups and implemented segmentation policies to prevent recurrence.
Success in Action 2:
Insider Data Theft at IT Services Company
An IT firm suspected data exfiltration by a disgruntled employee. Indus Logix analyzed access logs, email traffic, and endpoint data to confirm unauthorized file transfers. We helped the company pursue legal action, harden access controls, and train internal teams on data handling policies.
Success in Action 3:
Credential Harvesting via Phishing
A financial services client reported unusual login patterns across their cloud apps. Our investigation uncovered a sophisticated phishing campaign targeting senior leadership. We traced the breach to a compromised email rule and helped the client reset credentials, revoke tokens, and roll out phishing simulations and multi-factor authentication (MFA) across all accounts.
Cyber incidents are inevitable—but chaos doesn’t have to be. With Indus Logix’s IT Incident Investigation service, you gain clarity, speed, and confidence during times of crisis. From containment to root cause analysis and recovery, we are your partners in turning disruption into insight and preparedness.
Contact us today and be ready for what’s next.